We are responsible for what we sell at jishmaaparels.in . We are offering a simple and easy 7-day return policy. You can conveniently return the selected item within 7 days from the date of delivery.
Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.
Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER IS ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE. Shipping charges are non-refundable for PREPAID orders.
You can get in touch with us about any issues at our customer support portal or drop us a line at online@jishmaapparels.in and we will be happy to help. For a faster response, send us a message on Instagram @Denimhut. All queries will be solved between Monday-Saturday, 10 am – 6 pm. All pending queries will be solved on priority the next day.
Please note that we do not solve customer queries on WhatsApp.
Cancellations will only be possible till the order has not been dispatched from our warehouse.
Once a product is exchanged and delivered, no further actions such as exchange or refund would be applicable to that order.
Refunds For Free Product Deals
Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns or exchanges.Â
Terms & Conditions
Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
If you have received an SMS or EMAIL of an order delivered status and if it’s not received by you, please email or contact us within 24 hours.
email: online@jishmaapparels.in.
The customer will be under an obligation to take utmost care of the product(s) whilst the product(s) are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via our mail, online@jishmaapparels.in, with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us.
Upon return of the product, we will fully examine it and notify the customer of their right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 30 working days from the day, we confirmed to the customer via e-mail that they are entitled to a refund.
